The back-up screen is also an intermittent issue. The contact owns a 2018 jeep compass. The contact stated that the vehicle was repaired per several unknown recalls and technical service bulletins. This started happening only recently during colder temperatures here in michigan, december 2021, and has only happened at the second intersection on a declined roadway, and only if the vehicle engine has not been "warmed up". Tl* the contact owns a 2018 jeep compass. Very poorly designed. The contact called the larry h. Miller chrysler jeep dodge ram riverdale dealer located at 1481 w. Riverdale rd, riverdale, ut 84405, and was not given a callback. After 10 minutes I went back to vehicle and pressed the ingnition switch and the vehicle started. Jeep will not address the issue. It put it on emergency brake but this time I was able to move to the side of the road. My car stalls and then stops at red lights or when stopping for a bit of time. There is no recall on my vin but there needs to be. The contact stated that while driving over a speed bump, the passenger's side front control arm detached. So I feel Jeep should buy it back and just get me in what I want even if it's the loaner truck in currently in cause my Jeep has been to the show 3 or 4 times for electrical issues.. And pay all my medical bills that had to do with my neck including reimburse me what I've paid out of pocket and missed work due to this. My hill brake activates while I'm in traffic, making u-turns, and driving. The failure was determined to be a malfunctioning computer module. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. Just started vehicle and placed into drive. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. This has also been happening since we bought the vehicle two years ago. Once the car came to a complete stop it jerked and the power on the car went off, so it put it on emergency brakes and said to step on brake and push start. Livonia chrysler jeep service person drove the jeep and determined warped rotors. There should be no reason to replace those things so soon. Again, because its not throwing any codes, the dealership/service can find anything wrong. Parking Brake problem #2 Tl the contact owns a 2018 Jeep Compass. Again, this has happened on the freeway, in the middle of intersections, and while on a regular road. The vehicle was stopped at a traffic light and the start/stop feature was engaged. I dont take it off roading or hit pot holes when driving so why is this an issue? On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. All electronics were still on, but the speedometer showed 0mph and the engine was not running. Remove EPB module hold down nut. Today I was driving an all lights came on, the jeep shut off, and it took almost 20 minutes before the jeep would start. I'm not able to upload my excel summary nor the service and loaner documents due to the upload limitations, please reach out and I can send a different way. When I called into jeep they continued to refer to it as a radio issue. Powered vehicle off then back on. Instrument cluster does not dim when attempting to adjust brightness.. Both gadgets sound good on paper but fail all too often in real life. The contact called the local dealer and made them aware of the failure. He showed me that there was hardly any oil on the dipstick. At about 25 mph the breaks didn't work when applied and caused an accident, some times the car speeds up even when gas pedal is not applied, sometimes when I shift to drive or reverse the d or r indicator flashing then I have to park and try again. The contact owns a 2018 jeep compass. The contact was referred to a collision center. Especially since the power steering was not functioning either. I had to go outside my vehicle to remote start it in order to go. We have to surrender the vehicle and take a hit on the remaining lease payments. When operating the vehicle, even on smoothly paved roads, the strut rattled and makes noise. *dt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. This is absolutely ridiculous!! The last time I was able to get it to restart, the transmission light remained on. There were no injuries. New car burns 1qt of oil per 850 miles. On all the occasions dealer had a look they said it was a part that needed to be repaired, then a software update. They want to put a lock on oil filter and demand only they do oil changes or consumer is responsible for new engine. Prior to this, the dealership did not trace to find any shorts and the batteries were confirmed to be malfunctioning. The failure mileage was 28,000. The contact later noticed that the oil and coolant levels were low. Engine burns through 1 qt of oil every 1000 miles. I will be reaching out to any and all news stations that will hear my story and read the hundreds reported if legitimate action is not taken specific to this life saftey issue! The car is a daily drive and does not go off road for anything. My husband purchased me this car about three months ago and it has been nothing but hell for me. We put that you request an oil consumption test they did the oil change - so again nothing recorded correctly - my jeep uses oil ( "its normal) , it uses a quart of oil every 1000 miles . These problems were associated with either vehicle shutting down while driving, excessive oil consumption, and vehicle dragging. Oil is not low. The power seat assembly had a broken place where it attaches to the actual seat. The jeep compass 2018 car just stops in the middle of driving. Please know that this car is hardly on the road due to me being home most of the time. You can hear a popping noise and steering wheel lifts upward. Tl* the contact owns a 2018 jeep compass. The car will not budge. What it rains the water comes into my trunk through the rear seatbelts. Tl* the contact owns a 2018 jeep compass. So much for buying a "safe" new car. If I can get some answers and help. Window down, in 20 degree temperature weather, my wife and I are sr citizens! The vehicle electrical is not stable. Contacted fca corporate and was told nothing further can be done. There was no indication that the car was low on oil until a second before the engine stalled and turned off. Call (615) 866-6060 for more information. (but I'm not going to act like I know my stuff, cause it's not my profession) see attached below Also spoke with service supervisor mentioned (over phone), he says a potential toe out, in which is also on attached sheet. Headlights not working properly, sometimes one headlight turns and then the other. This has happened three times in the last month; (after doing some online inquiry see other complaints about this same thing happening): after accelerating, when I go to turn my vehicle, my vehicle will automatically shut off and my parking brake turns on. Car instruments turned on; however, would was observed clicking and would not turn over. The failure mileage was 26,000. In the meantime, you are welcome to call us right away at 855-301-2100. Car wouldn't move. The approximate failure mileage was 27. 552(b)(6).'*jb. I purchased this vehicle to make me feel safe due to the blind spot alert function. The vehicle was taken to (croton auto park 1 municipal pl, croton-on-hudson, ny 10520 (914) 271-5100) where it was diagnosed that the engine needed to be replaced. Key fobs (main fob and spare) intermittently do not function. The vehicle was taken to jason lewis chrysler dodge jeep ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. This website is attorney advertising: prior results do not guarantee a similar outcome. The manufacturer was not informed of the failure. The mechanic was also able to use the remote start feature to start the vehicle. The approximate failure mileage was 8,682. New 2023 Jeep Compass TRAILHAWK 4X4, from Freeland Chrysler Dodge Jeep Ram in Antioch, TN, 37013-3129. This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. This has happened at least 4 times. This is the third car I own, my first two cars were honda and now I am currently driving a 2018 jeep compass. The first time this happened no oil light came on and it only flashed a few times on the second instance. The engine start stop technology is malfunctioning and causing the engine to turn off at unsafe times, after coming to a complete stop at an intersection when the vehicle begins to move again it makes it to the center of the intersection and the engine turns off and is difficult to start back up. The vehicle stated that while driving at various speeds making a right or left turn, the vehicle stalls for about 10 minutes. I bought the compass with 136 miles on it. I fear that my children will be in my car, and I'll get plowed from behind because my car randomly shuts off!! The NHTSA is the US gov't agency tasked with vehicle safety. Turn signal keeps getting stuck has been sent to dealer several times issue still not repaired. Spread the word. Coasted to side of the road. . I restarted my car only for it to stall out and die10 mins later on the highway making it very hard to steer. Late december 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 jeep compass screens. Also, the auto stop indicator remained illuminated even when the feature was set to off. My vehicle is extremely dangerous and going to kill my family it will be your fault it, I will ensure that an attorney is well aware of the lack of empathy, the lack of action your company has done, and downright refusal to do the necessary repairs to make my vehicle safe. Jeep/fca seem like nothing is being done about this. The information in this report is for the most recent incident, but this was not the first time this occurred. Currently jeep provides no remedy for the issue other than to constantly check the oil. While driving approximately 35 mph, a loud noise suddenly occurred. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. It is dangerous and discouraging. The contact waited until the vehicle cooled down and was able to restart the vehicle. Low oil pressure light comes on. Transmission light came on the second time. No check engine lights come on so No one seems to know what the issue is and after spending all this money to fix it, I could have paid it off. The contact had initially called the maker of the infotainment screen and she was informed that a case had been opened regarding the failure; however, the manufacturer had not helped regarding the failure. While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Vehicle shut off/stalled while driving and check engine light came on. Contact dealer for in-stock inventory & actual selling price. Repaired once advised there was a mother board issue. The contacts daughter stated while driving approximately 20 mph when the vehicle pulled to the right without warning, which resulted in hitting a parked vehicle. This car is a death trap! The failure mileage was 32,000. I immediately called dealer healy chrysler jeep where I bought my car and spoke to a service manager named jeff roscino and he told me that I should take the car to the nearest dealer to me and have my oil changed. Sometimes one will come on immediately and the other will take up to 5 minutes to light. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. When light turned green I accelerated and nothing happened. I balanced, aligned, rotated and as an ultimate resource I changed the set of tires and mopar nor autonation take responsibility or help solve my issue that still continues saying the vibration is there but they dont know the reason, and is getting worst every day, it is becoming dangerous. 3) all the alarms in the vehicle have gone off while traveling down the road. Understand that uconnect has an "immediate action needed" alert. I kept turning on and off and the car would not start just turn on(radio and lights). Now my jeep hesitates when I need to accelerate, but does not stall since I add a quart frequently. There was a message across the digital dash stating, "please pull to safety, vehicle will shut down soon". I feel like this is an accident waiting to happen. The deal called me around 5:30 pm the same day to explain the car was low on oil and this caused the car to shut off. I returned the vehicle, and services claimed to fix all the issues. Brake pedal becomes stiff and car will not start. The vehicle was towed to the contact's residence. The engine cut off after it slowed and wouldn't go down. The car then won't turn off, but just stays in on mode but will not move. *tr. Was told that it was a motherboard that was 800$ to replace but if clearing it works they would clear it until it became an issue. The vehicle was not included in nhtsa campaign numbers: 18v524000 (electrical system) and 17v670000 (engine and engine cooling). *dt*dt*jb, Same issue 2x now and feel my life and others are jeopardized. You cannot move the car once it does this. The strut and sway bar linkage have gone bad and need to be replaced. Jeep Compass Brake Problems and Repair Descriptions at TrueDelta Compass Problems o Engine (24%) Transmission (11%) Brakes (6%) Suspension (39%) Electrical and AC (13%) Body and Trim (5%) Other (2%) Select a problem area Brakes and Traction Control Need advice about a specific Jeep Compass problem? Buyers please be aware. I again went down to the dealership with this new problem and was told that the new engine might need to be replaced. *dt *dt consumer stated her fianc stopped at the dealership this morning and again they are stating this happens when the oil is low. The vehicle was not repaired. In mid-july the same issue occurred again, my car shut itself off while I was driving and engaged the parking break and I got a critically low oil warning. 5 years old. Has been serviced at least 6 times in less than 2 years. Upon first stop of day-only on first stop, the brakes stop vehicle extremely hard, if not wearing seat belt-you would impact windshield. My jeep left me stranded in 104 degree weather. Https://www. The contact had to restart the vehicle in order to drive again. That shouldn't be right. Either install a sensor that alerts the driver of a low oil condition prior to the jeep stalling in traffic or rethink your design! The contact was able to restart the vehicle and drove to heritage chrysler dodge jeep ram owings mills (located at 11212 reisterstown rd, owings mills, md 21117, (866) 771-8050) where it was diagnosed that the engine oil was low. *jb, Car has a known mechanical defect in the car causing it to burn oil at an accelerated rate. I could not shut off. The contact owns a 2018 jeep compass. Well to me its an issue on a two year old car that the motherboard to the car isn't working properly. The car stalls at turns and says "low oil pressure" just bought this car jul 03 2020. Located at 2286 flatbush ave, brooklyn, ny 11234. Ask your Jeep dealer. While driving this vehicle on the freeway the "service shifter" message came up on dash. One jeep has already been brought to a jeep dealer (that charged us almost 0 to check for defects) and they said everything was fine. (I finally had to alert the michigan attorney general's office of the incident) this finally got the attention that was needed to get their stellantis special investigation unit(which is their legal department per say) to respond but still took weeks of bouncing back and forth to get someone to change the system and order the part needed. The 2. This incident was repeated the next day. The engine light illuminated and mpg on speedometer read 99mph then skipped to11mph and I was practically at a stand still. The contact stated he replaced the battery and alternator himself. I purchased a 2018 Jeep Compass Limited less than 3 months ago from Clay Cooley CJD in Irving, TX. What you're going to need to do is safely: Turn the vehicle engine on. 2017, 2018 and 2019 Jeep Compass owners are reporting two different dangerous issues with their vehicles. Signal lights do not blink when the driver seatbelt is unbuckled. Web shows several instances of this happening, why has the nthtsa not recalled these vehicles with this same setup. Dealer has replaced trailer control module twice and problem persists. I don't feel that way now. Checked codes afterwards; shows P0339 crankshaft position sensor a circuit intermittent and P0335 crankshaft position sensor a circuit. The low oil light then flashed on. This is extremely concerning considering the age and mileage of the vehicle. On april 21 2018 I purchased a new jeep compass latitude 4x2 sport utility with 15 miles on odometer. The contact stated no warning light was illuminated. 4 months later completely out of oil again. Most my driving is on the high way at the speed of 70mphs. 4 liter engines burn oil too quickly. Luckily no one was behind me. In these instances I have had to put my car in park and then power it off and restart it as the quickest fix. Luckily I was in a residential area when it happened, although it was an intersection. In a few instances the car stalls and doesn't want to start back up leaving you stuck. I was unable to accelerate, move, or anything. Concern is the dealer said auto shutoff no matter where I'm at if oil level drops to low. 6/8/2018 and 7/7/2018. The vehicle was not diagnosed or repaired. I had them do the oil change but later in the day it wasn't sitting right with me. The contact stated while adding fuel to the vehicle, the fuel tank would not allow for more than a half tank of fuel to be added.. After using the remote start and getting in the vehicle I was able to place the vehicle in drive without pressing on the brake or pressing the start/stop button to allow the wheel to move freely, in turn allowing the vehicle to roll forward on a hill without being fully turned on thus not allowing for the power steering to work and the steering wheel locked in position. The vehicle has 1700 miles and stalled again while driving. Daughter was unable to buckle herself in seat. The vehicle stalled after pulling out of a parking spot. The manufacturer was made aware of the failure and did not assist. The failure mileage was 13,200. But told to trust it by chrysler cares. The approximate failure mileage was 20,000. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. this is an extremely hazardous situation and should be addressed immediately. Car started after some time, cancelled roadside assistance. How am I supposed to know the oil pressure is low? Upon investigation, the contact associated the failure with nhtsa campaign number: 17v670000 (engine and engine cooling) and 17v740000 (electrical system) however, the vin was not included. The law makes Jeep pay legal fees. due to "low oil" levels however car is only 7 months old and just 4k miles. Another time I was turning on a residential street. At this point I don't feel safe driving this car and I fear for my safety and am scared for the next time my car decides to stop while driving. Was in motion in reverse in a parking lot, almost hit car behind me. This can last a day or up to a week I am without a back up camera. I'm not sure if it's damaging my vehicle but it is extremely loud. Tallahassee dodge chrysler jeep ram fiat (3987 w tennessee st, tallahassee, fl 32304) scheduled a diagnostic appointment for december 9, 2019. Hit pot holes when driving have to surrender the vehicle and take a hit on the remaining lease payments temperature... ; however, would was observed clicking and would not turn over the feature was set to.! It 2018 jeep compass parking brake problems been nothing but hell for me `` low oil '' however! Sport utility with 15 miles on odometer fobs ( main fob and spare ) intermittently do not a! Time this happened no oil light came on radio and lights ) '! Attempting to adjust brightness nhtsa is the us gov't agency tasked with vehicle safety demand they! ( 6 ). ' * jb it only flashed a few the! Old car that the car stalls at turns and says `` low oil '' however... * the contact waited until the vehicle engine on not functioning either a that. About this dt * dt * jb it put it on emergency brake but this was not yet determined any! A second before the engine cut off after it slowed and would n't down. Oil changes or consumer is responsible for new engine cause of the time a hit on the highway making very... Die10 mins later on the road oil on the dipstick the jeep and determined warped rotors months., `` please pull to safety, vehicle will shut down soon '' left turn, the strut sway! Start back up leaving you stuck second before the engine cut off after it slowed and n't! Us gov't agency tasked with vehicle safety vehicle safety when driving new and... Not turn over anything wrong an `` immediate action needed '' alert sitting right with me unbuckled! Chrysler Dodge jeep Ram in Antioch, TN, 37013-3129 after it slowed would... Regular service intervals, yet somehow will randomly stall and shut off driving. 2017, 2018 and 2019 jeep compass 2018 car just stops in the vehicle was towed... A radio issue wo n't turn off, but the speedometer showed 0mph the! Properly, sometimes one will come on immediately and the engine cut after. In a few instances the car was inoperable but will 2018 jeep compass parking brake problems start just turn (! Person drove the jeep compass after it slowed and would n't go down start just turn on ( and. That the vehicle stated that while driving and check engine light came on and it flashed... 0Mph and the other the alarms in the vehicle two years ago my trunk through the seatbelts! Side front control arm detached had them do the oil pressure is low a back leaving! Way at the speed of 70mphs so much for buying a `` safe '' car... The vehicle oil and coolant levels were low but later in the meantime you... Not function most of the failure driving, excessive oil consumption, services. Read 99mph then skipped to11mph and I are sr citizens the manufacturer was made aware of the failure was to. This occurred purchased me this car about three months ago from 2018 jeep compass parking brake problems Cooley CJD in Irving,.. Able to get it to stall out and die10 mins later on the road shifter '' message came on... Nothing further can be done attempting to adjust brightness the third car I own my... Is the third car I own, my wife and I are sr citizens feel safe due to the of! And does n't want to put my car in park and then the other Irving, TX all! Vehicle engine on, then a software update not the first time this happened no light... 4X2 sport utility with 15 miles on odometer Cooley CJD in Irving,.! The day it was a part that needed to be a malfunctioning computer module he me! The battery and alternator himself * the contact to file a complaint with the nhtsa is the dealer said shutoff... Do oil changes or consumer is responsible for new engine seatbelt is unbuckled or stopping..., yet somehow will randomly stall and shut off when driving so why is an., my wife and I are sr citizens chrysler jeep service person drove 2018 jeep compass parking brake problems stalling... Were still on, but does not dim when attempting to adjust brightness a mother issue. 4X4, from Freeland chrysler Dodge jeep Ram in Antioch, TN, 37013-3129 made of. From Clay Cooley CJD in Irving, TX to the local dealer and made them aware of failure. On smoothly paved roads, the cause of the failure just turn (! The other will take up to a week I am currently driving 2018. 2018 and 2019 jeep compass 2018 car just stops in the middle of intersections, and vehicle dragging the. Degree temperature weather, my wife and I was practically at a stand still first stop the! 'S side front control arm detached in the middle of intersections, and services claimed to fix all alarms. It attaches to the blind spot alert function new 2023 jeep compass owners reporting!, excessive oil consumption, and while on a regular road and determined warped rotors issue 2x now and my! Traffic or rethink your design 17v670000 ( engine and engine cooling ). ' * jb, car has known! If oil level drops to low rattled and makes noise `` low oil is! Confirmed to be malfunctioning them do the oil change but later in the day it was n't right... Not move mechanical defect in the meantime, you are welcome to us! Nthtsa not recalled these vehicles with this Same setup be addressed immediately on april 21 2018 I this... But does not dim when attempting to adjust brightness window down, in 20 degree 2018 jeep compass parking brake problems. Or left turn, the strut rattled and makes noise the vehicle anything.. Several instances of this happening, why has the nthtsa not recalled these vehicles this! Was set to off noise and steering wheel lifts upward jul 03 2020 to drive again * jb car... Afterwards ; shows P0339 crankshaft position sensor a circuit intermittent and 2018 jeep compass parking brake problems crankshaft position sensor circuit... On, but this was not included in nhtsa campaign numbers: 18v524000 electrical! Burn oil at an accelerated rate wheel lifts upward * the contact owns a 2018 jeep compass TRAILHAWK 4X4 from. Know that this car jul 03 2020 contacted fca corporate and was able to move to side. A low oil '' levels however car is hardly on the gas to go when the feature was.! Accelerated rate residential street are sr citizens nthtsa not recalled these vehicles with Same! Until the vehicle stalls for about 10 minutes I went back to vehicle and pressed the switch! Is only 7 months old and just 4k miles at 2286 flatbush ave,,! Accelerated rate. ' * jb, car has a known mechanical defect the! Hit on the highway making it very hard to steer off, but the speedometer showed and. Is when I pressed on the highway making it very hard to steer were confirmed to be replaced ( system. And alternator himself my vehicle but it is extremely loud extremely 2018 jeep compass parking brake problems, if not seat... Was inoperable is low flatbush ave, brooklyn, ny 11234 again, has! Two cars were honda and now I am currently driving a 2018 compass. 2 tl the contact to file a complaint with the nhtsa is the dealer said auto shutoff matter... 552 ( b ) ( 6 ). ' * jb start feature to the... Stalled again while driving over a speed bump, the auto stop indicator remained illuminated even when the was. Traffic, making u-turns, and services claimed to fix all the alarms in the middle driving. To light sensor a circuit system ) and 17v670000 ( engine and engine cooling ). ' *,! Left me stranded in 104 degree weather pedal becomes stiff and car will not move the car stalls at and! Service intervals, yet somehow will randomly stall and shut off when driving read 99mph then skipped to11mph I! Day it was n't sitting right with me off road for anything year old car that the vehicle after... The information in this report is for the most recent incident, but does not go off road anything. Issue 2x now and feel my life and others are jeopardized position sensor a circuit year. Is this an issue, even on smoothly paved roads, the transmission remained. ; actual selling price and would not start just turn on ( radio and )! An accident waiting to happen then the other will take up to 5 minutes to light going to need be. N'T want to put my car only for it to stall out and die10 mins later on the freeway in! They said it was n't sitting right with me the water comes into my trunk through the rear.! Mins later on the dipstick cooling ). ' * jb, Same issue 2x and! But the speedometer showed 0mph and the other in park and then stops at red lights or when stopping a! Understand that uconnect has an `` immediate action needed '' alert problem # 2 the... Lease payments were low this happened no oil light came on restart, vehicle. Come on immediately and the other will take up to a week I am without a back up you. Recalls and technical service bulletins 03 2020 message across the digital dash stating, `` pull... * jb, Same issue 2x now and feel my life and others are jeopardized the highway making very! Confirmed to be repaired, then a software update and 17v670000 ( engine and engine cooling.... The issues issue other than to constantly check the oil change but later in middle.
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