Lost about $400 worth of food freezer and fridge. Sears, BEware i will be filling a lawsuit against your company once all this settles. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. They sent another technician and he wanted us to pay him for his service call, which I refused. Make sure you clean them once every 6 months or 12 months. The warranty states that the part will be provided at no cost, but labor is not included. NEVER ever would I recommend LG. Purchased a LG side by side from Sears in 2017. So disappointed, being a stroke survivor on a. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Mine did not. I cannot afford that. I purchased my frig Feb. 2015. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. We purchased the seers home warranty and that has been a complete fiasco as well. The clunking or thumping sound you hear is the compressor hitting the sidewalls of its compartment. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. I am highly disturbed by this. Long story short I'll probably end up purchasing somewhere different. Wish everyone have your issue resolved as easy as mine. He did see notes regarding the seriousness of my situation. No appointments. I have been calling every week trying to schedule a Technician to check it out. Jake Jake from ApplianceBlog.com - Founded 2004 Look-Up & Order Parts I want a new one as well. The failure typically happens in about 2-5 years after you purchased your new fridge. It will take a week for tech to look at the compressor. Bought a L.G fridge freezer in November 2016. I am being charged for a replacement compressor. They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. Part is under warranty. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. Having to pay for the tech to install the new compressor based on their warranties. It was replaced on 10/19/2021 at a cost of $1,055. The second time in barely 3 months (Hurricane Ida and Nicholas). I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Today is 1/17/22 just to see what Sears do. Same story here. Sears repairman said it was the compressor. It just now quit cooling. I bought a Kenmore elite refrigerator in 2015, a couple of months ago the compressor went out. I guess the code it for the freezer a defrost sensor. Labor should also be covered for a faulty part. Would love to joing a class action suit against Sears/Kenmore. Therefore, check the setting and adjust it accordingly. Was told the compressor overheated & refrigerant leaked out. Paid $3200. (June 18), The tech returned and repaired the unit. Dirt and debris on the coils cause the compressor to become overloaded, run hot and stop running completely. Lost all of our food. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. I am not sure what the point to all these complaints if we can't get anyone to listen. Sears states we have to use their technician or the manufacturer warranty is null in void. Refrigerator stopped working (cooling and freezing) October 2019. I have call several times. Mine didn't even last that long. My hubby was able to fix and it worked for another year. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Sounds like not worth it. Kenmore Elite Refrigerator Lawsuit This article will explain what is the Class Action Lawsuit and how it applies to you if you own a Kenmore Elite Refrigerator. My model number does come up as being one of the recall models. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. So far 2 1/2 weeks without refrigerator. Just a month ago it stopped working. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). This thing cost a small fortune. He suggested we get in touch with LG and have them come and check it out. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. It has been sitting here for a few weeks. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Model # 795.79044.310. Kenmore Elite, 3y. So far 2 compressors, the condenser and dryer and freon have all been replaced. I should not have to pay to fix something you should have recalled Sears! It's a good thing we have a little frig in our garage. It stopped working May 2015. Done with Sears forever. CAD$128.41. I call the warranty who sent out a part and told me a repairman would contact me. Clean them and make sure they spin well. i know Sears wont do anything. Bought Kenmore Elite refrigerator September 2016. Did my time to file a claim expire? I will not ever purchase another Kenmore product. No help has been offered to reimburse us for the cooler or the ice. So when the motor shuts off, you hear a thump or a vibration. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. They are primarily blaming the Pandemic. By the next day, the freezer was thawing and the fridge was no longer cold. Make sure nothing is blocking the little holes where the water will pass through the threaded section where the filter will connect to the refrigerator. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. (Important Facts), How Long Does a Samsung Refrigerator Last? Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. We have already been without a frig in the house for two weeks. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. However, a technician never showed up. Sears was no help. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. I also missed the deadline for the lawsuit. GREEDY SAPS! Do these things run all the time? The local guy told me that I should expect the new compressor to last 3-5 years. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. We purchased it again the following year, and again. Same complaint. I am totally disgusted with LG and Sears! I purchased Kenmore elite french doors freezer on bottom. Took 1 week to get someone to look at it. If you notice any issue with a Kenmore refrigerator compressor, it is best to fix it as soon as possible. Who knew you should research lawsuits before purchasing a refrigerator!!! (Important Facts), French Door Fridges Problems: 3 Common Issues (Must Read), Why Are Liebherr Appliances So Expensive? Has worked GREAT until the 17th. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I have never been so disgusted with the lack of a company trying to resolve an issue. In addition, you should know that a frayed or damaged cord is a risk to have around. Repairman said it was the compressor. Purchased my LG 3 door refrigerator 11/2016. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. Bought a package sunday special. I ordered a compressor went back out recover the refrigerant replaced filter dryer Brazed in a the new compressor. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. Tech put his hand on the compressor and said it was way too hot. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. Ill never deal with seers series home warranty seers home services as soon as my contract is up. confirmed the compressor has to be replaced. Wrong color than advertised, and won't keep ice-cream cold. Do I qualify for the class action suit? I have lost all of my refrigerated and frozen items. Our fridge was no longer cooling on October 22. Need expert help? As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! We tried cleaning the coils and is still didn't work. I was in tears. I pulled off the back cover and it has an LG compressor. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. 7/2022 stopped cooling and freezing, completely. On the given day and time, the technician was late to the appointment, he did not call or text. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. What a disaster. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. Kenmore fridge making noisy or loud sounds is typically caused by a filthy or dirty compressor. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. They said I would have to schedule an appointment at a cost of $99. A set of condenser coils can be found at the back of your Miele refrigerator. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. now take that same 1000 lbs and put it in a car. All meats, and some vegetables going baby ever since. Investigated further to find all sections of refrigerator warm. Expect to repair again in about 2 years. It is 8.5 years old. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. Question is how long will it last before it fails again. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. They should not continue to sell this junk. I have always had GE Products. FOR IMMEDIATE RELEASE. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). Both read 60' Fahrenheit. I bought a Kenmore Elite refrigerator. The refrigerator and freeze just stopped working. We call Sears to have a service person come out and make the repairs. repair company is saying that even that may not fix the unit as it may need a compressor. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. I then called into LG trying to explain what is going on and the woman hung up on me. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. ft. Side . Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. * Rental reimbursement if repair of your covered Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. Sears has lost a customer who has been loyal to them for the last 35 years. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice. Ice melted and fridge no longer cooling. It is also the most awarded and consistently ranks in the top ten best refrigerators. I called and was informed that my warranty expired on april 30, 2018. The compressor failed after 3 years, one week and I was charged $650.21. Our LG is 2 years old. They can not charge for labor only diagnostic the recall and extended warranty covers the repair. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. In January 2019, the compressor failed. I had the 3 year extended warranty which expired 12/07/2018. I would like to join the class action law suit against LG faulty compressors. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. A few weeks trying to explain what is going on and the woman hung up on me 1,055! 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