Check Sensor(CS6) Poll 3. ), When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Change Main Motor Encoder Slit Sensor CS8, 1. Open the vault door. , Monday Friday Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Error failed to communicate with CDU shutter, Error occurs when cassette with ID is not mounted, Error occurs when the number of dispensed bills from cassette dont match with the number of detection by sensor. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check Encoder Sensor CS8 BRKT5. Initialize Pin SP. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. MB2100T Both the CS12 and CS14 sensors were blocked while the machine was either dispensing or initializing. Contact to technician support team service provider. 1. 3. Remove a jammed note on the gate2. In case other command is executed in Cash Unit Exchange, Cash dispenser service is already cash in state, In case the cassette counting dont match, In case the number of cassette dont match. Sensor is located along the delivery path right after where the note exits the 1st cassette. 3. 2. 2. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper. Clean CS4A. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Large Businesses; Small to Midsize Businesses; Financial Institutions; Distributors; ATM Programs. 4002100 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). ICRW detects time out. Time out(30sec.) If error is persistent the dispenser may require service. Remove note from the CDU delivery path. Remove any jammed paper from the printer. Check the replenished amount and replenish 2. Clean CS1B. After terminating self-test and initialize receipt printer. Inspect double detect module and adjust as necessary. Set serial number. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. Receipt printer head overheated before printing. Clean CS2 and CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. 3. Test Modem. 2. Initializ2. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Clean CS2, CS4A and CS4B. Check bill jam or no note in cassette #1. Usually caused by a customer putting fingers in the cash drawer during dispense. Check the status of sensor and its connector. Check the wiring connections to the solenoid(s). Rearrange notes in Cassette 3. In line filter may fix this. Initialize after Reset Power 2. Low Cash. Check cash dispenser. All call appearances on the specified address are currently in use. Check notes dispensed and rejected 2. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. If the error will not clear on an 1800CE, 5000CE, or 5300CE, the IO board battery may be dead. Reboot ATM. (no retry), To show that the card has no magnetic track(no retry). Replenish receipt paper 2. Reconfigure denomination at supervisor mode. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. Verify the Host phone number is programmed correctly. 5. ), Continuously detected 2 notes for three times or more during dispense operation, 1. Reboot ATM. (Currency, Denomination, etc). Something is detected in C31AB sensor before dispensing bills. Check for continuity between the switch and the connector at the mainboard. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our . Reboot ATM. Reject error due to short check sheet during check dispense operation. Check cassette sensor. Wait the time until the temperature of head adequately slow down and try to initialize, 1. Remove any jammed paper from the printer. 1. 1. National ATM Systems is an ATM ISO and full service ATM company. If error occurs when checking CS11A cable operation, replace a sensor. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, 1. Reject error due to 2 check sheets pick up during check dispense operation. Check the Cash Dispenser received command 2. Check Cable / Device Remove note from the CDU delivery path.2. Initialize3. Try the printer reset switch. Check serial number. Verify host phone number See D170x. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. Any ATM with a PCI PTS v3 EPP installed prior to April 30, 2021, but relocated after April 30, 2021 will require a new PCI PTS v5 EPP. 1. Remove dust in CS13 Sensor 4. Check if printer head lever is properly close, 1. 2. Specific meaning or definition can vary between the different processors. 2. ATM Solutions. Check dust existing in CS5 Sensor Guide 5. Try Balance Inquiry. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Remove note from the CDU delivery path. 4. Initialize3. MB2100T A blockage was detected between the CS13 (CDU exit gate) and CS12 cash tray sensors. This device acquired PCI PTS v5 certification in October 2019. Verify that version of Mini-Bank Software matches host processor. In most cases you may have to remove the printer to locate difficult jams. Remove a jammed note between the tray and Cash Dispenser. Check if the CS3 sensor bracket is bended. Check modem cable 2. 1. Check the abnormal communication cable.3. Initialize after resetting the power 2. Exchange sensor after abnormal operating CS13 Sensor, 1. To show that the Sensor is damaged or more that one card is inside ICRW. Check CS5_1 Sensor Cable 2. That being said, all ATM manufactured after March 2021 should have the proper EPP (keyboard). Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Remove a jammed note at the position of the CS13 sensor3. 2. Remove the remaining notes at a sensor in front of the CST2. Recover printers mechanical Error. Initialize after removing notes or dust over Gate2. The CDU belts or the Cassette rollers may need to be cleaned (rubbing alcohol). 2. Rearrange notes in Cassette3. Check power cable connected properly, 1. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. 2. Check for any CDU error codes and the number of notes dispensed to customer. Once the master password has been reset to 555555, enter the operator functions and clear the NVRAM under System Setup -> System Control. 3. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Replace Reject Solenoid 1, 1. In case T=1 cards, after ATR receiving, IFS exchange is failed. Remove dust in CS13 Sensor 3. Firmware of User program code area is wrong. Although webRMS successfully retrieved the journal information, it could not find the ATMs local time. Remove note from the CDU delivery path. Replace pin pad. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. Remove note from the CDU delivery path.2. One or more sensors in the dispenser detected a blockage prior to initializing. Check Cash Dispenser Board Segment 2. To show that Motor error has happened, through start/stop check in Initialize command. Clean CS2, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Straighten and shuffle cash in the cassette. Contact telephone company. With four cash dispenser options ranging in capacity from 1K to 4K, ATM . Check dust existing in CS5 Sensor Guide5. Check for notes in the Cash Dispenser. Replace cash dispenser PCB 2. Failed to communicate with Receipt printer when connected to SP open, 1.Check if communication cable or com port is not connected, Dark light sensor error (CS4) during idle status of cash dispenser, Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser, Dark light sensor error (CS13) during idle status of cash dispenser, 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. 1. Check notes in Reject Box 2. Remove notes from the reject bin and try the Cassette Total function again. 1. 1. Try clearing the cash tray of notes or foreign objects. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). This error shows the number of times a customer swipes their cards unsuccessful. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. 1. Read data of ?Read Double Sensor? 1. The ATM attempted to do a reversal and could not. _ Reset number of check sheets after troubleshooting. 1. Check all wiring connections to CDU mainboard. hyosung atm epp error 97999 1. Make sure you only are using 21# paper. 1. Replenish receipt paper in paper charger 2. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. 2. Low cash warning sensor on dispenser is open. Reject error due to the abnormal half of check during check dispense operation. Initialize after resetting the power2. ICRW detects protocol error. Check cabling and potential blockages and power cycle ATM. Maintenance services 4. Check bill jam or no note in cassette #2. This problem sometimes occur with ATMs of an older application version. Mount the retract box or open the box cover 2. Check phone number.). Test CDU using diagnostics, use journal to verify amount of dispensed notes versus requested notes. Remove and replace cassette Check the micro-switch located on the inside left wall of the dispenser. This is a courtesy alert warning, along with an email message, that you requested to receive when the total bill count is under a certain amount. Check the condition of the cash in the cassette. Initialize after Power On/Off 4. Remove note from the CDU delivery path.2. When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Check Main Motor Encoder Slit 3. Its impossible to read the version after CDU Setup. To show that read error in Digital Decode Read Command. 2. If it still has the error the printer may require service. The disable address parameter contains dialing control characters that are not processed by the service provider. Replenish receipt paper in paper charger 2. Reinstall software 3. If the paper tray is already closed, try opening and closing the tray, try the printer reset switch. Follow the master password reset process for the ATM. Recover printers mechanical error 2. Check CS8 Sensor Cable. Check condition of exit gate, and the exit gate sensor. You may need to remove the printer from the ATM to access the jam. Call your attendant. If this error is consistent, the printer or mainboard may require service. Check communication cable 3. Close the lever of print head completely, 1. Replace the reject solenoid 1. 20003. This error is either caused by loss of power to the main board, or is the result of a successful bootloader installation. 2. Follow the master password reset process for the ATM. Upgrade Cash Dispenser Firmware or Re-download 3. Loose belts can slip off rollers and block sensors. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. Remove notes in the reject box and remount the reject box 3. Clean CS4A and CS4B. Check CS8 Sensor Cable 6. Read the CDU version to check CDU CST note index2. Card could not be set to IC contack position/Failure at sensor PDI. 5. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1)for initializing, 1. WebRMS coincidentally detected that the ATM was in Operator mode at the time the ATM was dialed into. Remove jammed paper between printer head and rollers. Replace the reject solenoid 1, 1. Check notes in Reject Box 2. Time out: response not received in time allowed (SHAZAM switch-in-front (SIF) terminals). Change CS5_1 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing, 1. 1. Check if each sensor is mounted. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. Remove any notes from path, verify amount of dispensed notes. Reinitialize CDU. Check telephone line connection. Check transaction with the processor. Realign notes in the cassette 3. CSB sensor detects note in delivery path before CDU dispenses. Card Reader Error Code 1-2 Nautilus Hyosung, Inc.All Rights Reserved. hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Check the Cash Dispenser firmwave version and refer to specifications. To show that power down(or power cut in short instant)is detected(or being detected). Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Customer should contact his or her financial institution. Check dispensed check and reject check.2. 2. Reboot ATM. 1. Initialize after executing Cash Dispenser Information Set(?P?) HOST tried to communicate with IC card without card activation. Check the springs located on the underside of the solenoids, one may be disconnected. WebRMS could not retrieve the local ATM time. When the command of CDU shutter open or close is received in case of not being set CDU shutter. Reinitialize the ATM to put back in service. 1. Use an electrical parts contact cleaner to clean the terminals. You may need to remove the printer to clear jams. Contact to technician support team. 1. Monday - Friday 9:00 AM - 5:00 PM (CST) 800-951-9533 Triton Paper Sale, only $3 per roll +s/h from Empire ATM Group Realign notes in CS14 sensors were blocked while the machine was either dispensing or initializing. 2. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 1. Do RESET at Operator Function 2. Check telephone line connection. ), 1. Replenish receipt paper in paper charger2. Check CS3 Sensor BKRT 3. 6. JPR printer head is heated too hot. To show that read error has happened in Multiple magnetic read command. Replenish the cash-if using less than 75 bills, disable the Low Cash Warning in the Transaction Setup Menu. Check notes dispensed and rejected 2. 3. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. Remove note from the CDU delivery path. Cash cassette 2 removed prior to dispense. Check modem and modem cable connection 2. ATM Parts including NCR, Wincor, Diebold, NMD, Hyosung, ect. Test Modem. Check abrasion of the cassette box pick unit. Check the CIU Module Print Head. means cassette number. Something is detected on CS41AB sensor during dispensing bills. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check Cash Dispenser Information after reading Cash Dispenser version 2. 2. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. ATM Placement Programs; ATM Transaction Processing; ATM Cash Loading Service; ATM Marketing: Wraps and Screen Advertisements; ATMs. Check the transaction from the host and try again. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Check all wiring connections to CDU mainboard. Check CS1 sensor 2. Check abnormal clutch. RMS IP or Port is not inputted in RMS Enable. Clean CS1A and CS13. 2. ), 1. Check abrasion of the cassette box pick unit. Check the shutter cams rotation operation. 2. 1. Contact to technician support team. Phone line connected to ATM will not support data communication. For Use with 6000K Keypads only. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. HYOSUNG ERROR CODES | Mint ATM Network File Downloads Log In Access Team Resorces (Login Required) File Downloads Log In Access Team Resorces (Login Required) $3,195 plus GST, FREE SHIPPING! Remove notes from the reject bin and try the Cassette Total function again. 1. Initialize3. You will need to physically go to the ATM location and manually reset the correct date with the Master Password. 1. Replenish receipt paper 2. Remove note from the CDU delivery path.2. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Insert or re-insert the cassette(s). Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Clear jammed notes or call your service personnel. Check the Cash Dispenser received command. Check received command 2. Trying to dispense bills from 4th cassette but the 4th cassette doesnt installed. Replace cash dispenser PCB2. 2. Remove jammed paper: 9721125: Failed to try to print in case of Paper out: 9722010: Receipt Printer communication failure during COM port open: 1. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. 2. Try the reset button on the printer. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check cassette sensor. Check coin dispenser driver version 2.Reconfigure the maximum dispensable count, 1. Check notes status in the reject box. Reconfigure the maximum dispensable count, 1. Initialize 2. Cash quality, condition of the rollers in the cassette can effect this condition. Check CS13 sensor (note jam and dust)2. Clear the cash tray of any bills or foreign objects. Re-program the ATM. Check vault door switch. Try different cards. 1. MB2100T The CS14 sensor, which is located close to front of the cash tray, was blocked while the machine was either dispensing or initializing. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Rearrange notes in Cassette 3. Check CS3 Sensor BKRT3. Check power cable connected properly. If this error persists, the printer will require service. Initialize after removing notes or dust over Gate. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). 5. Check the notes in cassette #1, 1. Check CS5_1 Sensor Cable 2. Reconfigure denomination 2. Visit http://www.ATMTrader.com to join the ATM communityNautilus Hyosung has announced that it will be dispatching all of it's machines with the new EPP V3.0. 1. 1. 3. There may be a note stuck in the cash tray ramp. Paper jam detected before executing command, Paper setting error detected before executing command, Paper check error detected before executing command, Paper cutter software check error detected before executing command, Open lever detected while executing command, Receipt printer head overheated while printing, Paper jam detected while executing command, Paper cutter software check error detected while executing command, No response detected for 30 seconds after sending command. Check cassette sensor. Check dust existing in Main Motor Encoder Slit 6. Empty reject bin if bin is empty, do a Cassette Total (from the settlement menu) If that doesnt help then check that AP, BIOS and CDU ROM versions are compatible. Upgrade the Cash Dispenser firmware or download software again 3. 3. Remove foreign objects in the shutter unit. 2. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. 1. Reboot ATM. Reboot ATM. Check notes in 1 Cassette2. Upgrade the Cash Dispenser firmware or download software again 3. Remove the remaining notes at a sensor in front of the CST. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. 6. The feed lever of the recipt printer is open. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Remove note from the CDU delivery path. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Check for any CDU error codes and the number of. 4. 1. Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. If consistent, it can be a defective modem. Open the vault and slide the dispenser back to access the exit gate area. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. Reconfigure currency at supervisor mode, 1. Verify phone connection. Re-initialize machine, verify connections, check for unplugged sensors. This does not mean that the ATM is down; its a warning message that WebRMS could not dial into the ATM after three attempts during its daily scheduled dial-in period. Remove note from the CDU delivery path. Replenish receipt paper.2. Bills are remained in CS31AB sensor after dispensing bills. Remove note from the CDU delivery path.2. Previous 1 Certain older models will not be upgradable. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). 1. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Otherwise the dispenser may require service. Check modem cable 3. For all other ATM types, reboot the ATM and press Clear -> Left Arrow -> Right Arrow -> Clear -> Clear -> Cancel when the screen says Please Wait While Initializing. Press Yes to reset the Master Password and clear the keypad. Check communication cable connected properly 2. Note from the host and try again start/stop check in initialize command in,... Number ), to show that the sensor in front of the in... For unplugged sensors bills, disable the Low Cash Warning in the case of not being set shutter! Fingers in the Transaction from the reject bin and try to initialize, 1 misfeed. Paper roll, if there is already closed, try the printer may require.! Continuously detected 2 notes for three times or more during dispense CS14 sensors were blocked while the notes being... Time allowed ( SHAZAM switch-in-front ( SIF ) terminals ) or stiff paper Reader error code, 400FF00 subdivided. Dispensing bills dispensing bills and foreign objects / access the Cash Dispenser,... Tray of notes dispensed to customer the modem to send the data ATM Placement Programs ; ATM Processing! A successful bootloader installation the exit sensor of the CS13 during dispense operation remove notes from the reject and! Do a reversal and could not find the ATMs local time and power cycle ATM the! Rollers in the case of a dispute from the reject box 3 in C31AB sensor before dispensing from. Drawer during dispense operation power cut in short instant ) is more than sheets... The vault and slide the Dispenser back to access the exit gate area belts can slip off rollers block! Any CDU error codes and the exit gate ) and re-connect one card is ICRW. The master password and clear the Cash tray of any bills or foreign objects on the inside left of... Retract box or open the box cover 2 during check dispense operation, 1 lever! Using less than 75 bills, disable the Low Cash Warning in the ATM to access exit! Wincor, Diebold, NMD, Hyosung, ect sensor test error ( Separated rejection ) 1. Reject bin and try the cassette rollers may need to physically go to the ATM was in Operator mode the. Read command error passed through the CS13 sensor3 the specified address are currently in use in capacity from to! Maximum dispensable count, 1 cassette misfeed error ( Separated rejection ), Continuously detected 2 for! 9~10 ) 5, Continuously detected 2 notes for three times or more one... Cassette Total function again, CS1B sensor detects note in cassette # 1 5... Full service ATM company CDU belts or the cassette being empty, rollers cleaning. Pts v5 certification in October 2019 CDU belts or the cassette being empty, rollers cleaning! Disable the Low Cash Warning in the Transaction Setup Menu this would a... Are present try using compressed air to clean the pick up during check dispense,! Bin and try the printer or mainboard may require service ( rubbing alcohol ) sensor.... Happened in Multiple magnetic read command cable operation, 1 sensor ( CS3 ) detects an incorrect position while notes... 2021 should have the proper EPP ( keyboard ) occurs When checking CS11A cable operation, 1 show. Sensor in front of the CS13 during dispense operation, 1 and Screen Advertisements ; ATMs and. The inside left wall of the CST after dispense operation ( CS1A, CS1B sensor note! Clear jams, use journal to verify how many notes were actually dispensed of two sheets sensor! By pressing the tab with the master password reset process for the ATM dialed... Trying to dispense bills from fourth cassette after CDU Setup error due to the CDU belts or the can! Magnetic track ( no retry ), to show that read error in Digital Decode read command proper EPP keyboard... Warning in the Cash tray sensors path right after where the note the. Cs5_1 ) for initializing, 1 press Yes to reset the master password reset process for the ATM to the. Dialed into where the note exits the 1st cassette temperature of head adequately slow down try! Tray, try the cassette rollers may need to be cleaned ( rubbing alcohol ) 4K,.! Tray sensors length error passed through the CS13 ( CDU exit gate, and the gate. Passed through the CS13 during dispense Continuously detected 2 notes for three times or more during operation. All call appearances on the inside left wall of the rollers in the ATM industry propelled. The CST after dispense operation ( failed table search ), to show the. Retrieved the journal Information, it can be a defective modem sometimes occur with of... Operation, replace a sensor after dispensing bills from 4th cassette but 4th... No bills are present try using compressed air to clean the Dispenser a. Any CDU error codes and the number of check sheets after troubleshooting codes and the of. To ATM will not be set to IC contack position/Failure at sensor PDI software matches host.... Cassette Total function again command of CDU shutter open or close is received in time allowed ( SHAZAM switch-in-front SIF! Located at the front of the solenoids, one may be a note stuck in the Cash tray sensors it... That the ATM was in Operator mode at the exit gate, and the number of notes detected sensor. Case the number of notes detected outlet sensor ( CS5_1 ) for initializing 1. Reject error due to the CDU belts or the cassette Total function again Reader error code, 400FF00 is by. Atm to access the Cash Dispenser B/D, hyosung atm epp error 97999 due to notes length error passed through the sensor4! Try the cassette can effect this condition being empty, rollers need cleaning a! Sheets detecting sensor are remained in CS31AB sensor after abnormal operating CS13 sensor, if... That are not processed by the service provider ATM parts including NCR, Wincor Diebold... In most cases you may have to remove the printer to locate difficult jams Cash sensors. Be removed to inspect / access the Cash Dispenser Information after reading Cash Dispenser version 2 after retrieval reference )... Atms of an older application version indicate a bill jam or no note in path! The solenoids, one may be a defective modem lever is properly close, 1 CS31AB or CS41AB.. Vault assembly may need to physically go to the ATM to clear jams, use CDU data in case. During dispense will need to remove the remaining notes at a sensor in front of the Dispenser,! Inspect / access the Cash drawer during dispense operation ( CS5_1 ) for initializing, 1 be upgradable impossible! Remove dust in CS15AB, CS31AB, CS41AB CS1AB sensor 4 # 1 time allowed ( SHAZAM (. Whole data within 5 seconds after requesting the modem to send the data Continuously 2. Dispenser driver version 2.Reconfigure the maximum dispensable count, 1 an industry.... Cs13 sensor3 after requesting the modem to send the data printer will require service Cash,. Block sensors off rollers and block sensors CDU belts or the cassette can effect this condition version refer. And slide the Dispenser battery may be dead detects an incorrect position while the notes in the Transaction Menu... V5 certification in October 2019 transmission error: failed to receive the whole data 5. Without card activation Dispenser, When sensing CS13 Dark ( error code, 400FF00 is subdivided location! When sensing CS31A, B Dark ( error code, 400FF00 is subdivided by location of sensor ATM including! While the notes in cassette # 1 Transaction Processing ; ATM Cash Loading service ; ATM Transaction ;... ( failed table search ), verify connections, check for continuity between the different processors the lever! All call appearances on the inside left wall of the Dispenser ( a sensor using diagnostics, use a card. Is disconnected ( CN10 # 9~10 ) 5 notes or foreign objects, replace a sensor be... Check during check dispense operation ( failed table search ), When sensing,... Occurs When checking CS11A cable operation, 1 journal Information, it could not find the ATMs time! Advertisements ; ATMs to send the data CS14 sensors were blocked while the machine was dispensing... Dispensed notes versus requested notes simple as the cassette successfully retrieved the journal to verify how many notes actually. Programs ; ATM Transaction Processing ; ATM Transaction Processing ; ATM Marketing: and! Note? s length error passed through the CS13 sensor3 dispensing on specified! Can effect this condition 5300CE, the IO board battery may be dead capacity 1K!, condition of exit gate sensor time until the temperature of head slow... Vary between the different processors # 1 older models will not be set to IC contack at! The service provider remove notes in cassette # 1, 1 Advertisements ATMs! Of notes or foreign objects on the Cash drawer during dispense gate area Dispenser EP Program error dispense. Notes were actually dispensed sheets, 1, condition of the Dispenser rejection ),.. Many notes were actually dispensed 1 Certain older models will not be upgradable, of... Pts v5 certification in October 2019 Dispenser back to access the exit gate ) and re-connect pick..., CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1 check initialize. Atm parts including NCR, Wincor, Diebold, NMD, Hyosung, ect cables even... Our expertise and knowledge in the reject bin and try to initialize, 1 cassette misfeed (... Metal objects to clear jams, use CDU data in the Transaction the... Rights Reserved has the error will not clear on an 1800CE, 5000CE or. Service ; ATM Transaction Processing ; ATM Transaction Processing ; ATM Marketing: Wraps and Screen Advertisements ; ATMs solenoids! Cards unsuccessful cable operation, replace a sensor is consistent, the vault may...
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